About KCON

KCON operates in the construction and real estate industry, managing projects across multiple teams and locations. With more than 200 employees and growing, the company runs a complex IT environment with over 1,300 devices and software licenses in use across departments. Efficiency, accountability, and real-time access to information are key for KCON to operate smoothly in a high-demand, fast-moving industry.

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The Challenge

KCON was managing over 1,300 devices using Excel—laptops, IC cards, mobile phones, and software licenses. It was becoming impossible to keep up. With remote work increasing, device tracking got even harder. The team couldn’t see what needed updating or replacing and was constantly playing catch-up.

Operations were heavily dependent on one person. If that person was out, onboarding would be stalled, and offboarding would be delayed. The workload piled up at the end and beginning of each month, creating unnecessary stress.

On top of that, SaaS usage across departments was unclear. Budgeting and license allocation were based on guesswork. Shadow IT added another layer of risk, with no visibility into what tools teams were actually using.

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The Solution

KCON discovered Josys through an industry seminar. Initially attracted by its SaaS management features, the team quickly realized it could go far beyond that.

They began with device management, registering all company assets into the platform. Then, they built repeatable workflows for onboarding, offboarding, and license tracking. Most importantly, they made the entire system accessible, not just to the IT team but also to operations and field teams.

“Frankly, Josys’ greatest strength is its user-friendliness. Even team members in the field picked it up fast,” said Arai.

With Josys, KCON eliminated manual dependencies and created a system that continued running, even when the main IT lead took time off during peak hiring season.

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Key Outcomes

1. Gained back 40 hours per month

By automating account setup and offboarding and distributing tasks more evenly across the month, the team freed up over 40 hours that were previously tied to repetitive admin work.

“I took a vacation during the new hire season, and nothing fell behind. That wasn’t possible before Josys,” said Arai.

2. Centralized management of 1,300+ devices

From rental laptops to IC cards, every device was registered and tracked. Josys also simplified troubleshooting and replacement logistics. Field teams even used it to track depreciation and manage workstations.

3. Department-level SaaS budgets established 

KCON used Josys to break down software usage by department, which helped allocate budgets more accurately. Accounting pulled user change data directly from Josys to cross-check with invoices.

“Now we can tell each department exactly how much software they’re using and what budget they’ll need next year,” said Arai.

4. Real-time visibility and faster replacements

When a laptop broke, asset numbers and replacement data were instantly available. Device swap-ins were logged directly in Josys, which prevented delays and data loss.

5. Smarter shadow AI monitoring

Rather than banning unapproved tools, KCON used Josys to track what teams were actually using, especially for generative AI. This helped them decide how to allocate licenses where they would be used most.

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Final Thoughts

Josys helped KCON move away from a fragmented, Excel-based system to one centralized platform for SaaS and device management. It reduced the load on the IT team, allowed tasks to continue regardless of who was available, and gave the business actionable data.

“We used to manage 1,300 devices manually. That’s just not sustainable. Josys made it possible—and efficient,” said Arai.

Looking ahead, KCON plans to integrate Josys data across other systems using APIs and continue optimizing license allocation, especially with new tools like generative AI.