
When I first connected with Nick Tangney, Systems Administrator at ebbo™, he walked me through the way they were managing SaaS. His team of two was juggling over twenty SaaS applications, supporting engineering, marketing, and client services, all through spreadsheets and manual admin logins. I’ve seen a lot of lean IT teams stretched thin, but ebbo’s process was a time sink waiting to explode.
Every new hire, exit, or role change meant logging into a dozen portals, exporting user lists, and comparing those against scattered license spreadsheets. Offboarding was delayed and quarterly audits were painful. And nobody had a live view of who was using what. According to Nick, “We are a small, agile team with many priorities. We can’t spend all of our time doing user access reviews and license management.”
When you’re moving fast with a lean team, these kinds of gaps add up quickly. The risk wasn’t just burnout. It was orphaned licenses, where former employees still had access to apps like GitHub or Adobe, and inflated costs from licenses that nobody was actually using. On top of that, the quarterly compliance process for ISO was crushing. Line-by-line access reviews, done manually, slowed down their operations and pulled people away from higher-impact work.
This was a classic case of needing centralization. And that’s exactly what Josys was built for.
During the very first demo, Josys uncovered $5,000 in unused licenses tied to GitHub and Adobe. Nick was blown away by how quickly that visibility appeared. From there, we plugged ebbo into the License Dashboard, giving them a single view of usage, access, and ownership.
We also set up Automated Offboarding Schedules, so team members no longer had to log in during PTO just to deprovision users. It took that reactive task off their plate entirely.
To catch risks early, we enabled Real-Time Alerts that notify the team if a terminated employee still has app access. This alone tightened up their security posture overnight.
For audits, we rolled out Access Review Surveys. Now, quarterly reviews are fast and organized, with user confirmations collected directly through the platform. The team stopped chasing spreadsheets and started getting clean data instantly.
Finally, we implemented the Finance Dashboard so Nick’s team could see contract dates, department-level spend, and ownership, without toggling between files or requesting reports.
After go-live, things moved fast. ebbo saved $5,000 just from cleaning up unused licenses. They gained back six hours a month from repetitive admin tasks. Onboarding got faster, with two hours shaved off per new hire. And their audit prep is now smoother, leaner, and aligned with ISO expectations. Security gaps? Closed. Orphaned accounts? Gone.
As Nick told me after the first quarter, “Without something like Josys, we had to do everything by hand. Now we don’t even think about it—Josys just handles it.”
We’re already planning deeper integrations. Next up, we’re automating quarterly access reviews and optimizing license renewals based on real usage insights. We’re also helping them dial in tighter cost control across high-spend tools like Asana. For a lean team like ebbo’s, this is about building a system that scales with zero added stress.
Watching ebbo turn hours of work into a few clicks is exactly why I do what I do. When a team like theirs gains time back and tightens up compliance, it doesn’t just improve operations; it creates space for real growth. Josys didn’t just organize their stack, it gave them breathing room.
Read the full case study here and hear from Nick Tangney himself in this testimonial video.
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