Product Release Newsletter: March 2025

New Features & Enhancements

Access Requests & Approval Workflows

We are excited to announce the release of the new Access Requests & Approval Workflows, which streamlines and centralizes employee access requests, reviews, and approvals with custom workflow automation.  This feature unlocks new Access Management capabilities for both Josys Admins and Employees:

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For Employees:

• Access to a Self-Service Employee Portal: Employees can now log into their own company-branded portal where they can view their assigned apps, submit requests to access new apps, or request a modification to their existing app licenses and roles, making new access requests clear and seamless. 

• Review & Respond to Access Requests: App owners, managers, and assigned stakeholders can approve or reject app requests directly within the Employee Portal, enforcing access policies and removing IT bottlenecks.  

For Josys Admins:

• Employee Portal Enablement: Admins can enable or disable portal access for employees and manage access based on “User Category” and “Status.”

• Configure & Automate Approval Workflows: Admins can create app-level approval workflows based on app and employee attributes, then assign provisioning tasks to specific “Josys Admins” to fulfill requests.

• IT Task Management:  Josys Admins have a dashboard view into “My Tasks” where they can comment and close tasks once complete.
• Global Access Request Tracking: IT admins can monitor all access requests submitted within the organization, enforcing compliance oversight.

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Introducing Alert Settings:

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New alert settings provide admins greater control to configuring Josys alerts and notifications. Key capabilities include:

• Enable or disable alerts
• Adjust alert frequency from weekly to daily or monthly
• Configure Slack channel for sending alerts
• Assign alerts to specific users instead of all IT admins
• Adjusts to organizations’ time zones to deliver alerts during local morning hours
• Improved email content and Slack notifications

Access Review Enhancements:

Multi-App Access Reviews:

• Admins can send employees multiple app surveys in one request, simplifying and expediting access reviews.
• Additionally, you can now save Access Review Surveys as drafts. 

Slack Notification Support for Access Review:

• IT admins can now choose Slack as a notification medium, in addition to email.
• Employees will receive notifications on Slack stating they have an access review survey to complete.

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Expanded SSO & MFA Monitoring:

We added 33 new additional apps for SSO & MFA monitoring, bringing our total supported apps to 37.

‍Supported Apps Include: Acronis, ActiveCampaign, Azure AD, Bitdefender GravityZone, Bugsnag, Cisco Umbrella, Clinked, Cloudflare, Concord, DatoCMS, Eden LMS, Google Workspace, Gorgias, HENNGE One, JumpCloud, Kylas, LaunchDarkly, Linode, Lychee Redmine, My Redmine, Notepm, Okta, Ping Identity, Pipefy, Productive, Redis Cloud, Salesforce, Sentry, Shortcut, Slack, Splashtop, Sumo Logic, Zendesk, GitHub, AWS, Intune, and Zoom.

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User Experience Improvements: 

• We have added a Department filter on the Managed App Details screen
• Export Enhancements:

• Discovered Apps: Admins can now export the detailed apps account list for effective management of discovered apps
• User Profiles: Exporting User Profiles now includes missing fields: Role and count of Provisioned Apps.
• Managed App Export: 
  
  • Now includes additional fields—App Usage, Licenses, MFA Status, and Authentication Method.
  • ‘App Summary’ export  includes Subscription End Date.
  • ‘App Portfolio’ export includes Job Title, Department, and Role

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New Integrations:

1. StrongDM
2. Kaiten
3. Sketch
4. Brabio
5. UPSIDER  
6. ServiceTitan
7. Bitrise
8. Snowflake
9. TalentLMS 
10. Time Camp
11. Docsend 
12. Raku Raku HR
13. IBM MaaS360
14. Snyk
15. Limble
16. Procore 
17. Runn
18. Contractor foreman

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Privileged Access Monitoring:

1. PandaDoc
2. Zoho Inventory 
3. Mekari Jurnal
4. Gitlab
5. Gantt Pro
6. Zoho Site 24x7
7. King of Time
8. Mailwise

Account Deletion:

1. CloudSign
2. Lychee Redmine
3. Expensify
4. Money Forward Accounting
5. Figma
6. RECEPTIONIST
7. HRMOS Hire
8. Productive
9. NotePM 
10. Zoho Analytics

App Usage Status:

1. ServiceTitan

Provisioning Support:

1. CloudSign
2. Lychee Redmine
3. Expensify
4. Money Forward Accounting
5. Figma
6. RECEPTIONIST
7. HRMOS Hire

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