A global hardware manufacturer, Anker Group has rapidly expanded, presenting significant IT management challenges. As they grew, managing thousands of devices and maintaining operational efficiency became increasingly difficult.
Known for their innovative hardware solutions, Anker Group's expansion has been impressive, with nearly 10 new hires each month. This growth strained their limited IT resources, leading to inefficiencies in device procurement, kitting, and account management. They faced resource shortages and a lack of comprehensive IT management solutions.
Anker Group implemented Josys after a thorough evaluation to tackle these challenges. The key factors influencing this decision included Josys's one-stop service for managing devices and SaaS, outsourcing capabilities, and a consultative approach. Hiroaki Takeuchi, General Manager of the Organizational Strategy Division, highlighted how Josys's proactive approach aligned perfectly with Anker's needs.
One-Stop Service for Device and SaaS Management
Josys offers a comprehensive solution, handling everything from account management to device kitting, storage, and ledger management. This integration ensures seamless operations and reduces the complexity of managing multiple systems.
Outsourcing Capabilities for Procurement and Kitting
By outsourcing procurement and kitting tasks to Josys, Anker's in-house IT staff could focus on core activities. This significantly reduced their workload and allowed them to dedicate more time to strategic initiatives.
Consultative and Proactive Approach
Josys's flexible and consultative approach ensured that Anker received tailored solutions to meet their evolving needs. This proactive stance helped anticipate potential issues and adapt solutions accordingly, aligning with Anker's dynamic business environment.
Implementing Josys brought about substantial improvements for Anker Group. Here's a detailed look at the changes:
By integrating Josys, Anker Group achieved an impressive 75% cost reduction. This significant saving allowed them to reallocate resources more effectively across the organization.
Josys streamlined various processes, reducing work hours and enabling one person to handle tasks that previously required two. This boost in efficiency allowed the IT team to focus on more strategic initiatives.
With Josys, Anker Group could better manage network security and personal information protection, ensuring compliance with industry standards and regulations.
The internal feedback on Josys was overwhelmingly positive. Employees appreciated the system's ease of use and ability to alleviate their workload, leading to calls for its expansion to other departments.
Josys provided detailed insights into SaaS usage, allowing Anker Group to monitor and manage their software more effectively. The alert function helped prevent omissions and ensured that all software was used to its full potential.
Procurement wins compound when you treat procurement as the front door to the full device lifecycle, not an isolated buying task. Anker's results show what happens when an IT team stops optimizing procurement in a vacuum and starts connecting it to everything downstream: kitting, deployment, tracking, and retirement. That connection is the difference between one-time savings and a system that keeps paying off.
Every buying decision shapes what comes next. The laptop you select determines how kitting goes. The vendor you choose affects how fast devices ship to new hires. The specs you approve ripple through support tickets for years. Teams that plan for the whole journey at the point of purchase avoid rework later. Those that don't end up patching gaps with manual effort, spreadsheets, and workarounds that quietly drain capacity.
Consolidating procurement, kitting, and management under one workflow is the mechanism. When repetitive setup work gets offloaded, IT capacity opens up for higher-value projects. This is exactly how Anker achieved the cost reductions highlighted earlier in this story. The savings aren't magic; they come from eliminating handoffs, reducing vendor coordination overhead, and automating the grunt work that used to eat hours every week.
The pattern applies beyond any single case study. Procurement is the entry point into a broader device lifecycle management strategy that pays dividends at every stage from deployment to retirement.
Josys has transformed Anker Group's operations by reducing costs by 75%, improving efficiency, and enhancing security. The positive internal feedback and detailed insights into SaaS management highlight the system's effectiveness and potential for future growth. For businesses looking to streamline their processes and achieve similar results, Josys offers a comprehensive, tailored solution. Contact us for a demo to see how Josys can benefit your organization.